Q: Please introduce your company?
A: Henan Benteng Machinery Co., Ltd. is a well-known manufacturer and joint-stock company with import and export rights. It mainly produces oil pressing machinery and equipment. Our fixed assets are the people 80,000,000 yuan, we have four subsidiaries and a research and development department. Product quality is the life of our company, and all our products have obtained ISO9001: 2000 quality system certification. In addition, high-quality after-sales service continues to ensure high quality.
In addition, we have a group of experienced and excellent after-sales service personnel to provide tracking services for global customers. The needs of customers are what we strive to create. Customer satisfaction is what we are after. Over the past few decades, Benteng people have continued to create, surpass themselves, and adhere to the concept of “development is the last word”. Develop brand with quality. Enhance the brand with service. We Pentium people are determined to forge ahead with an innovative spirit to create a first-class brand and contribute our own strength to the national industry.
Q: Do you have your own factory?
A: As an excellent company, we were established on the basis of a factory. Our factory is located in Henan Province. It is an industrial entity integrating R&D, production and sales. After more than ten years of development, in order to meet the needs of customers and the supply of products, we have also opened up new sub-factories.
Q: What equipment does your factory produce?
A: In terms of oil pressing machinery and equipment, we mainly have oil pressing line equipment centered on the production of screw oil presses, combined oil presses and hydraulic oil presses, including other auxiliary equipment such as: screening machines, crushers, and peeling machines. Machines, frying pans, puffing machines, conveyors, bottling machines and capping machines and other related equipment.
Q: Which companies do you cooperate with?
A: Our customers are widely distributed. Some of them are Chinese foreign trade companies and distributors. We have long-term cooperative relations with our factories. We provide supply for most Chinese trading companies. The other part is foreign customers from all over the world. Due to the large number of foreign customers, our factory also had to open up a foreign trade department to provide distributors and self-employed individuals all over the world with more high-quality and cost-effective products.
Q: Which countries do you export to?
A: The scope of our export includes countries all over the world, and we will supply wherever there is demand. After more than ten years of development, our products have been sold all over the world.
Q: How do you ship the goods?
A: When we ship the machine, the machine is packaged in wooden boxes in accordance with international export standards, which can ensure that the product will not be damaged during transportation and ensure safety during transportation. We have more than ten years of export delivery experience, and we will find the most suitable shipping company, all based on the safety of the goods, to ensure that the goods reach the customers in time.
Q: What is your delivery method?
A: Our delivery methods include T/T (bank transfer), Alipay (a dedicated delivery platform for Alibaba International Station) and Western Union. Customers can choose the appropriate delivery method according to their own convenience.
Q: What are your delivery terms?
A: Our delivery terms are that the customer pays a 30% deposit in advance. We will arrange production on the same day and ship the goods within 5-15 according to the number of machines purchased. The remaining 70% of the balance will be delivered before shipment, and then we will arrange the shipment immediately.
Q: When will the goods be shipped after payment? When can the goods arrive?
A: After payment, we will ship the goods within 5-15 days according to the number of machines purchased. According to different situations around the world, the delivery time of the goods is different, which is about 20-45 days. We will communicate with you on the specific situation.
